Customer Service Training

Watch this video for a demonstration of “How To Outsmart Customer Service”. Tocomplete the task, you will need: A pen and paper Information for the call A speaker phone or headset Get started with the first step: Prepare for the call by gathering all the information you need, like account numbers, receipts, and statements. Write out a list of issues so you can explain them concisely, and keep a pen and pad handy. Consider using a headset or speakerphone to reduce neck strain during the call. For the complete guide, go to www.howcast.com Also check out Howcast for other do it yourself videos from BajillionairesClub and more videos in the Communication category. How can you contribute? Create your own DIY guide at www.howcast.com or apply to the Howcast Emerging Filmmakers Program at www.howcast.com

Datawatch Customer IPC Media Wins UK’s Most Prestigious Award for IT Service and Support
KINGS LANGLEY, England—-Datawatch Corporation , a leader in Service Management and Business Intelligence , today announced a notable award win for one of its service management customers, IPC Media.

Published Jul 27, 2010.
Read more: Business Wire via Yahoo! Finance